Top Questions Asked by Our Customers: Round Two! - My U-Haul Story (2024)

FAQs

What's the longest you can rent a U-Haul? ›

Our extended days/miles rental option allows you to reserve the 8' Pickup truck or cargo van up to 90 days. If you're a small business owner who needs to make use of this option more frequently, consider signing up for a corporate account to receive the lowest rates.

AMERCO

U-Haul / Parent organization

Q: Do I need to stop at a weigh station in Georgia? A: If the vehicle or combination is 10,001 lbs. GVWR or actual gross weight or over, you must pull into all open weight and inspection stations. Signs, lighted arrows, or enforcement personnel will guide you.

The takeover sparked a major family dispute that led to a $461 million judgment in favor of Leonard Shoen and others. In 1999, 83-year-old Leonard Shoen suffered fatal injuries when he crashed into a telephone pole near his Las Vegas, Nevada, home; it was later ruled a suicide.

That's why at U-Haul, we've made it possible to rent and pick up your equipment at any time, day or night. Not only that, but we've also made sure that the process is quick and easy. With Truck Share 24/7, you can pick up your moving truck rental after hours in just a few minutes.

U-Haul late fees

U-Haul charges a $40 late fee for each extra day you keep your rental truck. It also charges $20 per day for trailers and towing devices.

Here's the bottom line: Over the years, the U-Haul brand name has become a household word, but there are other options out there. Here are the top five U-Haul competitors — Budget, Penske, Enterprise, Home Depot, and Hertz.

Career. Shoen is the largest shareholder in Amerco, the parent company of U-Haul, which is North America's biggest moving and storage company. According to Forbes, Shoen has a net worth of $4.8 billion, as of August 2023.

Edward Joe Shoen holds the position of Chairman, President & Chief Executive Officer for U-Haul Holding Co.

Time spent idling at weigh stations results in lost time and wasted fuel. It costs $9.27 per pull-in per truck according to a study of 94 million pull-ins. That adds up! If you are an owner operator who stops at 10 weigh stations a month, that's almost $100 less off your income every month, or $1200 a year.

How much does U-Haul hold on a credit card? ›

In-Town truck - $100 or estimated rental charges (whichever is greater) One-Way truck - $100 plus rental rate Other rental companies also ask for a deposition based on the rented vehicle.

Phoenix, AZ

U-Haul / Headquarters

The space above a U-Haul cab is called "Mom's Attic." Though the origin of the name remains a mystery, the company has a specific label for the small storage space that appears above the driver's cab on its trucks and vans: Mom's Attic.

Since 1945, the U-Haul System has recognized the importance of operating with economy and effectiveness (E&E). More than 40 years ago, we began encouraging our customers to evaluate cost, not just price. "E&E" and "lowest cost" are concepts integral to corporate sustainability.

Our 6x12 enclosed trailers have the capacity to load nearly 2,500 lbs with almost 400 total cubic feet of storage! If combined with our 26' moving truck, you now have the biggest do-it-yourself moving capacity available.

What is the Minimum Age to Rent a U-Haul Truck? A customer must be 18 years of age to rent a truck. Typically, other rental companies have the same requirements. In some cases, companies set the minimum age at 24 years old or older but allow drivers 18-23 years of age to rent for an additional fee.

One-Way truck, trailer and/or towing rentals are for one-way moves. You pick up your equipment from a rental location near your starting point, then drop it off at a different rental location near your destination. In-Town truck, trailer and/or towing rentals are for local moves or one-time deliveries.

Why is there a hold on my credit card and why does it take 3-5 business days to be removed? This "hold" amount will be released within 3-5 business days, depending on your financial institution. You may check with your credit card institution regarding how long it will take them to release the "hold" on your funds.